Rating poll
Ask people to score each item on its own, from 0 to 10. The results show the average score for every item, so you can see what people rate highly and what needs work.
How to create a rating poll
- Open the poll creator and choose Rating as the question type.
- Add the items to rate — one is enough, for example “How was the service?”, and you can add up to 50.
- Optionally add a picture to any item, so people can rate a design, a dish or a photo.
- Choose who can see the results and whether participants give their name, then select Create poll.
In a longer poll a rating question can be marked optional, so participants can skip it.
How participants rate
- Each item has a slider from 0 · Worst to 10 · Best. The score is shown with one decimal and changes colour from red through amber to green.
- Sliders start in the middle, at 5.0. Every item is submitted with the value its slider shows, so an item left untouched counts as 5.0.
- Drag the slider with a finger or a mouse, or use the arrow keys on a keyboard.
Reading the results
Every item shows its average score out of 10, a coloured bar and how many ratings it has received. Sort the list by Highest rating or Lowest rating to see the strongest and weakest items first.
You choose who can see the results — only you, people who have already responded, or everyone — and you can export every response as a CSV file from the manage page.
Rating, ranking or multiple choice?
- Rating — when each item should be judged on its own merits. Several items can all score well, and you see how good each one is, not just which one wins.
- Ranking — when the items compete and you need a priority order (see the ranking poll).
- Multiple choice — when you only need the favourite, or a quick yes or no (see the online poll maker).
The scale is always 0 to 10. If you need a different scale, such as five stars, or a “not applicable” answer for single items, a multiple-choice question with your own answer options is the better fit.
Rating in surveys and templates
Rating questions are the backbone of most feedback surveys. Combine them with written answers and other question types in one survey, or start from a template that already includes them. In a quiz, rating questions can be included but are not scored.
- Customer satisfaction survey — satisfaction and recommendation on a 0–10 scale
- Event feedback survey — rate the event and its organization
- Training evaluation — rate the training, the instructor and its usefulness
- Rating demo — rate a live example first
- How to avoid bias in survey questions — guide: balanced scales
- Picture poll — when people should choose between images instead
